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National grid office
National grid office

Creating a self-manageable data-driven website

National Grid were looking to create a community based on gas data. They already had a prototype developed as proof of concept, and they asked us to turn this into an enduring solution that they could manage in-house on an ongoing basis.

National Grid
Launch Date
June 2019
Project Scope
User Experience
API Integration
Custom CMS

About the client

National Grid are a global company, delivering gas and electricity to millions of homes and businesses.

We have a long relationship with National Grid going back to 2012, having collaborated on 8 projects to date across different arms of the company.

This project aimed to create a website to become a hub for people within the sector to share their comments and feedback with each other and National Grid - a Data Community for the gas industry.

An agile approach

A combination of an existing prototype and user feedback gave us an insight into the challenges we faced.

The Challenge

The website had to be perfectly in line with National Grid’s new branding guidelines, have great UX, and enable them to manage the website without needing technical input. That included regular video and content updates.

The Solution

An Agile workflow meant we could break work into sprints, expanding the product based on user feedback and changing requirements. We created a custom CMS with the flexibility National Grid needed to manage the website in-house, and integrated the Youtube API for video uploads.

The Results

The bespoke CMS has enabled National Grid to update content regularly to keep their audience engaged. As the website expands based on user feedback, every sprint results in a better experience - and we’re continuing that work today.

Oxford blue
Phthalo blue
Vivid blue
Charcoal grey
White mist
Pure white

Continuity in design

It was essential for the community website to feel like part of the National Grid family, but added our own touch of flair to make it stand apart. We wanted users to feel reassured that the website was a National Grid property, without mistaking it for their main website for Gas.

Live Website
Screenshot of the National Grid Data Community homepage

Trusted to deliver style and substance

We have worked with National Grid to deliver a range of projects since 2012, including in-house tools, display screens for their Warwick Visitors Centre, and business critical notification systems.

National Grid ESO trade reporting site on a tablet device
National Grid data graphs on a tv screen
National Grid Remit site on a laptop
Nation Grid Independent Stakeholder User Groups site on a laptop and mobile device
National Grid ESO electricity market notice site on a mobile device
National Grid quiz on a tablet device

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