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Designer working on a web design project in Photoshop
Designer working on a web design project in Photoshop

Launch day is a new start, not the end

A finished website isn’t a finished project. No business ever stays static, and nor does technology. That’s why we offer ongoing support to help you develop and grow your web project long past launch.

A progressive partnership

We want your web project to bring you continued success, and that doesn’t happen by standing still. As your business grows and changes, your website needs to keep up with it - and even drive it forward where there’s opportunity.

That’s why we build relationships with our clients that keep pushing their projects to do more, perform better and continually improve results.

Web developer coding at desk

Creative & Technical Retainers

Whether you expect to need development, design, content creation or a combination of services, we can create the right retainer for you.

We assess your needs and allocate the right number of hours per month for your updates.

Guaranteed availability

With a retainer in place, you get guaranteed availability from our team, so you don’t need to worry about long turnaround times.

Our retainers start at 8 hours a month (with annual options available), and provide you with a reduced hourly rate for additional work, as well as a guaranteed response time.

Web designer working in Photoshop
Project team members reviewing a website on a laptop
Front end developer coding with headphones in

Proactive Support & Maintenance

Technology is always changing. This is even more true online, and your web project can easily be using outdated technology within weeks of launch. With Proactive Support from us, your website or system is routinely updated to keep on top of any new developments.

Software updates

Open source platforms like Drupal and Wordpress have regular updates and patches, which can often cause your website to behave unexpectedly, or simply break. We manage the updates and fix any issues that might arise.

Security patches

Keeping your website secure is critical - especially if it stores user data. Our Proactive Support means that we apply security patches regularly, keeping your website and your data safe.

Uptime monitoring

If your website becomes unavailable, our team receives an instant alert. This means we can look into your issue and get your website back up and running as soon as possible.

Page speed testing

Fast loading speed is great for users and search engines alike. We do monthly page speed tests to keep your website running quickly - and updating anything that we can improve.

Cross browser testing

You’d be surprised how often browsers release updates, and that can often have an effect on how your website is rendered. We test each month for updates and fix any issues we find.

Rapid response

Get a 2 working hour response for any bugs you find with your website. These are fixed with no additional charge, and we aim to get any issues resolved as soon as we can.

Team member working on online marketing on a laptop

Online Marketing

If you’re looking to get more out of your website, we offer online marketing to boost how your website is performing.

We start by establishing your goals, and creating a plan to achieve them, often involving a combination of onsite and off-site marketing strategies including:

  • Technical SEO
  • Conversion Rate Optimisation
  • Content Marketing
  • Local SEO
  • Link building
  • SEO Maintenance
Monitors in a web design office

Cloud Hosting

Our cloud based hosting solutions give you a secure, scalable platform. With malware and virus scanning, we provide powerful protection from hackers or malicious scripting, and we take rolling backups, ensuring that we can restore your website in an instant should the worst happen.

All our servers are optimised for fast loading, and allow the hosting architecture to grow along with your website.

Let’s work together

We’re always excited to hear about new opportunities, so if you need help with your project, have a great idea, or want a new lease of life for your website, get in touch.


I love my new website.

My website and my business has been transformed! I love the new design of my website, but most of all I love the number of people who are now booking with me.

It’s been a great experience and a great investment. Thanks to the EOTW team.

Becky Kerr
Becky Kerr
Wedding Photographer
Photograph of a bride and groom on their wedding day with the Becky Kerr Logo

Becky Kerr

A new website and SEO campaign has increased business in a highly competitive sector.

Read Case Study