What could be better than tea? Tea and biscuits!
My favourite person in the office is always the person who made me tea most recently (currently Mark – cheers Mark!).
A little tea or coffee break gives me a chance to step back from whatever I’m doing, and when I get back to it, I come back with a little extra energy and enthusiasm.
Whilst a caffeine-prompted energy boost might be good for my brain cells, I’m always very careful not to let it seep into my text. Enthusiasm is good, but let it show in the writing – not the formatting.
All that energy will usually make you look pushy, if not outright desperate.
So cut down on the CAPITALISATIONS and EXCLAMATION MARKS!!!!!!
Trust me, you’ll look a lot more professional if you use them sparingly – and that way they’ll stand out more and have a better chance of drawing your customer’s eye.
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